kontakt@wabewerk.com Send me a short message
For tilers in Vienna

Every quote request lands in your weekly list, with area and condition. Automatically, from e-mail and WhatsApp.

On a job site you are on your knees in the bathroom and not reading messages. I set up a system that collects every inquiry, asks about area, condition and preferred date, and puts it neatly into your weekly list.

Send me a short message
In writing, reviewed in 10 minutes. No obligation.
Hand mit Handschuh richtet Fliesen mit Verlegehilfen im Kleberbett aus

Inquiries come from everywhere. What gets lost, you notice too late.

Between newsletters, invoices and missed calls, the inquiry that was worth a whole bathroom disappears. On a job site, nobody sorts 47 unread messages in their head.

Address, area, condition
That is what a tiler needs to calculate a quote.
If one of these details is missing, the inquiry waits for a follow-up question. The system asks it as soon as the message arrives.

The same inquiries. Two situations.

Nothing is reinvented. Every inquiry that already comes in today ends up where you can find it again.

Before — inbox, Tuesday morning
Newsletter: 30% off tile adhesive
Inquiry bathroom renovation – preferred date May
Rechnung 2026-4471
Tiling a kitchen splashback, what does it cost?
Ihre Bestellung wurde versandt
Verpasster Anruf – Sprachnachricht
Quote for terrace, porcelain stoneware?
After — your weekly list
Urgent
WhatsApp07:12
Elisabeth Pichler
Flat handover in 5 days, bathroom tiles cracked and water is getting in! Hauptstraße 12/4, 1020 Wien
urgentDeadline
Draft reply
Hello Ms Pichler, we will look at it tomorrow morning. Please send us a photo of the spot until then.
Reply via WhatsAppAdd callback
Tuesday
E-Mail08:40
Tom Schneider
Tiling a kitchen splashback, what does it cost?
Quotemissing: area
Asked automatically: “Roughly how many square metres is it?”
E-Mail09:15
Julia Wagner
Quote for terrace, porcelain stoneware?
What the system does

Twelve things you no longer have to do yourself.

Everything in one place

E-mails (Gmail or Outlook) and WhatsApp messages land automatically in one list, sorted by day. You open it on your phone via a link with a password.

The system asks for missing details

If the address, the area or the condition of the substrate is missing, the customer immediately gets a friendly follow-up question. Their answer is attached to the same inquiry.

Deadlines first

Flat handover, moving in, water damage: you get an e-mail right away, and the inquiry is at the very top of the list.

The reply is already written

A draft is ready for every inquiry. One tap opens WhatsApp or e-mail with the text. You check it, change it and send it yourself.

Callback in your calendar with one tap

One tap puts the callback for the next working day into your calendar, whether iPhone, Android, Outlook or Google.

Advertising stays out

Newsletters, spam and advertising offers do not get onto the list and get no reply.

Optional

Voice messages are read too

Many customers prefer to speak rather than type. The system turns voice messages into text and treats them like any other inquiry.

New

Reply in the customer's language

If a customer does not write in German, they get the confirmation and follow-up question in their language. In your weekly list, everything is in German.

New

Vacation mode with a date

In the weekly list you enter when you are back. Every confirmation then includes this note. One tap switches it off again.

New

Request a Google review

After the job, you enter the customer's name and e-mail. They get a friendly request for a Google review with your link.

New

Appointment reminder the day before

You enter the appointment. The day before at 17:00, the customer gets an e-mail with the date, time and address.

Optional

Follow-up after the quote

If a customer stops responding after your quote, the system reminds them in a friendly way. Only for businesses that want this.

Felipe Bezerra
Who sets this up

Felipe Bezerra sets up every system himself.

I have been building digital workflows for years and live in Vienna. Wabewerk is not an off-the-shelf product: I set up every system myself, using your own inquiries as a test case, and stay your direct contact afterwards.

If something feels odd or an inquiry is sorted wrongly, write to me directly. I will fix it myself.

Price

Two numbers. No fine print.

Setup
€490 one-time
I set everything up, with your texts and your workflows. You don't have to install anything.
Support
€89 / month
Keeps running and is maintained. If something gets stuck, you contact me, not a hotline. Cancel monthly.
What you get
  • Your inquiries from e-mail and WhatsApp in one weekly list, emergencies at the very top
  • Follow-up question to the customer when details are missing, also for voice messages and in their language
  • Ready-made reply drafts and callback in your calendar with one tap
  • Vacation mode with return date
  • Setup by me personally, support without a hotline
My promise: You only pay for the setup once the first test inquiry has arrived in your weekly list.
€ 89 per month is about € 2,93 per day. All prices plus VAT.
For comparison: a part-time office assistant costs you around € 570 per month. Every month.
For the first 3 customers: setup € 290 instead of € 490 and € 59 instead of € 89 per month for the first 6 months, in exchange for short written feedback.
Before you write

Questions that are sure to come.

What if I don't like the result after the setup?

Support can be cancelled monthly, with no contract term. If something does not fit your daily routine, tell me and I will adjust it. If you still want to stop, cancel at the end of the month, no reason needed.

Do I have to operate or set up anything myself?

No. You only open your weekly list on your phone and tap “Reply” or “Add callback”. I set everything up and maintain it, and if something gets stuck, you contact me, not a hotline.

Does the system reply in my name?

Only briefly: the customer gets a confirmation of receipt and, if something is missing, a follow-up question about the address or description. Appointments, prices and everything else you write yourself. The draft is already there for that. We agree on the text of the confirmation together during setup.

What happens to my customers' data?

The system runs on servers in the EU (n8n, Frankfurt). To recognize urgency, missing details and the reply draft, an AI model from OpenAI reads the text of the inquiry; the data is not used there for training. You get a data processing agreement from me under the GDPR (DSGVO), and I only access your data when I maintain something or you ask me to. Details are in the German Datenschutzerklärung.

Send me a short message.

I will show you this using your own inquiries. In writing, reviewed in 10 minutes.

kontakt@wabewerk.com
Felipe Bezerra, Vienna. You write directly with me.
Impressum
Angaben gemäß § 5 ECG
Felipe Bezerra
Lotte-Profohs-Weg 10/3
Wien, Österreich
Kontakt
E-Mail: kontakt@wabewerk.com
Hinweis
Gewerbeanmeldung befindet sich in Bearbeitung. Vollständige Impressumsangaben (Gewerbeschein, UID) folgen nach Abschluss der Anmeldung.
© 2026 Wabewerk · Datenschutzerklärung